As you know, General Motors has been conducting a BDC assessment of all of their dealers. We think it is great the OEM has given dealers a baseline for the processes and scripts they should be employing. However, we don’t want you to get nervous about all of the critical elements you need to have in place (and in writing) to “pass” your BDC Assessment. DealerKnows has you covered.
If you’re one of our loyal clients, we will provide you a specific DealerKnows SFE Playbook that will meet all requirements for the General Motors’ BDC Assessment. We’ve already provided this to many of our GM dealers and they’ve all passed with flying colors.
While we already have these written processes firing inside your CRMs, filled with our intuitive email templates, phone scripts, and text/video scripts, we have placed them all into a guidebook that General Motors wants. It’s not enough to have these detailed, intuitive processes functioning within the CRM where they are relevant, but they should be in writing apparently too, because, you know… paper is king. (sarcasm overload).
Nonetheless, if you’re a GM dealer in need of our General Motors SFE BDC Assessment Playbook, simply contact us at firstname.lastname@example.org or call us at 312-857-5083.