Automotive Dealership Performance Monitoring | DealerKnows
Is there enough time in the day to know what everyone is doing with their Internet leads?
Do you know the ins and outs of surrounding dealers pricing strategies so your dealership can be competitive?
DealerKnows.

Between customers walking into the showroom, vendors dropping by, and mornings spent hunting down reports, management simply doesn’t have the time to monitor CRM activity the way it needs to be. There is little management actually being done inside the CRM to ensure all Internet prospects are followed up with properly. When the sales and BDC team know managers or the Internet Director aren’t looking, they can cut corners and cost you deals.

Our sorely-needed TaskTeacher technology (and team) monitors CRM activity to make sure no lead is left behind.

Performance Monitoring

Do you want…

  • A watchful eye in your CRM, confirming work is being done?
  • Consistent recaps sent to you throughout the month along with a month-end report card of your store’s Internet lead efforts?
  • Your Internet team or BDC regularly coached in a non-invasive way on the best practices of lead management throughout the month?

 

TaskTeacher is a critical eye of trained professionals coupled with a grading software supported by a monthly report card and back-end dashboard so you can rest easy knowing CRM processes are followed, and Internet prospects are cared for. (Whew, that was a mouthful.)

Once leads are handled effectively, the next step is making sure the pricing you share keeps you in consideration. In a business with narrow margins, understanding your market is critical. Current solutions only tell a dealership what price the customer ultimately paid, not the price that brought that customer in. DealerKnows is here to make sure your dealership doesn’t end up a day late and a dollar short.

Are you ready to learn what’s really happening? Contact us.

TaskTeacher

  • Detailed email and phone correspondence performed by the DealerKnows team.
  • Automatically alert dealership management via email when processes aren’t followed.
  • Ensure every lead is followed up on properly and no lead is left untouched.
  • Assign weighted numerical scores to critical process functions.
  • Guarantee consistent adherence to correspondence strategy.
  • Utilize a reporting dashboard to monitor historical grades and improvements.
  • Deliver quantifiable results through our own technology and team.

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PriceMatrix

  • Offers comprehensive competitive pricing analysis.
  • Promotes understanding of actual vehicle request pricing relative to the direct competition.
  • Ranks a dealership against its closest competitors based on phone and email times.
  • Compiles data based on core inventory or specific vehicles.
  • Provides group averages and performance summaries.

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Not sure where to start? Take this quick quiz!

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