After years of analyzing metrics, utilization, and communication, DealerKnows has pinpointed the key CRM best practices with the most profound impact on dealership results. And they aren’t the ones you’d expect.
We have worked with CRM provider, VinSolutions, to identify what best practices and CRM activities contribute to improved performance. Where other dealers plateau at industry-standard levels, our DealerKnows clients best them across the board by focusing on specific elements of CRM KPIs and utilization. In excess of 5M data points from dealerships throughout North America went into this insightful white paper just released.
Where do you stack up against the NEW automotive CRM benchmarks?
What CRM best practices are you missing?
Download our joint DealerKnows and VinSolutions CRM white paper to understand the new CRM best practices in communication and utilization. It is time to start getting top-tier results from your CRM.