Sometimes there isn’t enough time in the day. Too much work. Tasks pile up. Another set of eyes are needed. Another pair of hands. When things need fixed inside a CRM, some dealers have personnel up to the challenge, and some need CRM Support. When an obstacle in the CRM faces you, does your CRM… Read more »
Don’t Catch Digital Chlamydia
“Is that vendor fine or what? Maybe I’ll bring it back to my place.” “I’d like to get my hands on that software and take it for a ride.” “I think what I have works, but it seems like experimenting with a new partner may be fun.” Many dealers are returning from NADA (or Digital… Read more »
Managing Vendor Sales Calls: They Don’t Own Your Time
“Have you heard of this company?” “Barely. Why?” “They called me up and scheduled a demo with me.” “Why did you agree to a demo if you know nothing about them and haven’t heard of them before?” “I don’t know.” I have conversations with dealer clients every week similar to that above. This needs to… Read more »