When meeting salespeople for the first time, I often ask each one several “get to know you” questions. Inevitably, one I ask is where they see themselves in the future. Ideally, they mention still being in the industry. Many lean on the tried and true “I’d like to be a sales manager” as their answer…. Read more »
Sales Coaching and the Compliment Sandwich
Some people take to management like a duck to water. Others spend time learning the best way to manage a team. The reason management can be difficult is because, at one point or another, you’re going to have to tell someone they aren’t doing something well. In reality, that never feels good. On the showroom… Read more »
3 Questions That Need to Be Answered For 2023: Who is Responsible for Success?
Sometimes duty calls, and you get pulled away from a thread of posts. Now that the DealerKnows Summer Camp has been put in motion, I can get back to this series. A few weeks have passed since the last post, and so much has happened in the car business world. Some dealerships are drowning in inventory, while… Read more »