Simple remedies to complex problems rarely exist. That didn’t stop DealerKnows from creating them.
Quality control and hands-on management are problem areas for all dealers because of the time involvement and effort needed. The life of the Internet Sales Director (and their corresponding duties) are time-intensive enough. With so many responsibilities being thrust upon them, it’s nearly impossible to make sure they can effectively monitor the progress of their staff’s performance. We’ve been there, too. That’s why we’ve developed tools to turn Internet sales directors into Clint Eastwood overnight. Magic bullets do exist. Now go ahead, make your customers’ day.
TaskTeacher is a patent-pending technology that immediately alerts sales management when people are off process so you save deals. Through a weighted and scored process, your Internet handlers are graded as to how well they are following up with their Internet leads. Both the Internet sales team and sales managers are provided a detailed report of how each lead was (mis)handled and what steps must be taken to convert the customer into an Internet sale. This is the first-ever lead management and coaching software that has proven to improve Internet manager performance.
What TaskTeacher does for you:
- Details email and phone correspondence analysis performed by the DealerKnows Team
- Alerts automatically emailed to dealership management when processes aren’t followed
- Ensures every lead is followed up with properly and no lead is left untouched
- Assigns weighted numerical scores critical process functions
- Ensures consistent adherence to correspondence strategy
- Includes an amazing reporting dashboard to monitor historical grades and improvements
- Delivers quantifiable results through our own technology and team.
(Packages tailored to suit goals)
In a business with narrow margins, understanding your market is critical. Current solutions can only tell a dealership what a customer paid after the transaction, not the price that brought the customer in. Luckily, DealerKnows is there to make sure your dealership is not a day late, and a dollar short.
Presenting PriceMatrix, a new service engineered to give dealerships a deeper level of pricing intelligence. PriceMatrix offers timely reports that rank your vehicle pricing and response times against your direct competitors. Dealers no longer have to speculate on competitive pricing, while sales personnel no longer have to bear the burden of making excuses. PriceMatrix is the ultimate level of competitor mystery shopping you’ve been longing for.
What PriceMatrix does for you:
- Comprehensive competitive pricing analysis
- Understand actual vehicle request pricing relative to direct competition
- Ranks a given dealership against its closest competitors based on phone and email times
- Compiles data based on core inventory or specific vehicles
- Provides group averages and summary performances
If you want DealerKnows to monitor your team and your competition in an effort to stay ahead of the market, just contact us now.