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DealerKnows Clients Across the United States
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The Look of Experience

To date, the team at DealerKnows has worked in over 140 places, throughout 31 states, and 4 provinces. From Ford to Fiat, Mercedes to Mazda, and RAM to Rolls Royce, we've worked with nearly every automotive brand offered in North America. We bring that perspective to clients every day, custom tailoring our programs to best meet their needs.

What We Can Do For You

Process Perfected

First and foremost, we are process optimizers. DealerKnows specializes in training the most effective way to take customers interested in your product and converting them into a lasting, loyal client. From CRM workflows, follow-up schedules and live chat tracks to email templates, phone scripts, and video marketing procedures, we educate your team on the best practices of communicating your message to prospects. When training is involved, practice makes perfect, but process brings profit.

Help Me Convert More

Process Perfected at DealerKnows Process Perfected at DealerKnows

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Let Our Science Save You Deals

A class leading process is nothing without accountability. Through technology and team, we monitor and grade your internet agents so you don’t have to. We mystery shop your competition, and can perform an unfilitered historical CRM deep-dive to find out what is costing you opportunities. In a nutshell, we create a forcefield to save you time, profit, and deals.

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Tt

TaskTeacher

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Tt

TaskTeacher

TaskTeacher is a patent-pending Internet Process Evaluation technology that immediately alerts sales management when people are off process so you save deals.

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Pm

PriceMatrix

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Pm

PriceMatrix

PriceMatrix is the ultimate level of competitor price mystery shopping you’ve been longing for, offering timely reports that rank your vehicle pricing and response times against your direct competitors.

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Df

Dealership Forensics

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Dealership Forensics

Want to unlock the data secrets hiding in your CRM that their reports don't give you? Our technology will shed light on performance and profit-saving measures that only our microscopes can see.

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Meet the Team

We love our team and think we have the trustworthiest folks around. It isn't just our like-minded beliefs about integrity-first, education for all, treating people right, honesty, and creativity that bring us together. What joins us most is that we CARE. For each other, our clients, and their customers. Want to meet the shoulders worth leaning on? Then get to know the fabulous team of DealerKnows.
Joe Webb

"It is not the wand that makes the magic happen, but the magician who wields it. The people you employ make you profitable, not just the technology."

- Joe

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Joe Webb

Founder. Trainer. Speaker. Blogger. Father. Husband. Comedian. Car guy. And Lover... of all things Internet Sales and Digital Marketing.

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Bill Playford

"Even the best technology in the world is useless unless you have people who can use it."

- Bill

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Bill Playford

Bill got his start in venture capital right before the dot com bubble burst. Since then, Bill has made it his mission to turn the retail car world on its ear.

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