The Program for Vendors
As a vendor, are you ensuring the success of your solution or website for your newest dealers by offering an in-store support and implementation team? Do you make sure they are properly trained on the best practices of your solution or do you simply saddle them with your product?
DealerKnows is available to work on behalf of CRM solutions, Website Providers, Lead Providers, and other online vendors to establish the proper implementation and utilization of each firm’s solution. We help ensure the success of the program at the new dealer account and promote a better understanding of online initiatives. This in-store support system for vendors, working in place of (or conjunction with) your own account management team, guarantees your system’s survival within each new account.
Many vendors continue to sell their products into a store, sit back and wish for the best, hoping that the program will be utilized to the fullest. DealerKnows will assist both you and the dealers with starting your new relationship off on the right foot with in-store, hands-on training and implementation.
DealerKnows industry experts also understand the importance of proper “set-up” and maintenance of CRM and websites. Our digital marketing consultants are able to assist those dealers that need help preparing the new system to go live by adding fresh content and data such as keyword text on websites and proven email templates in CRM solutions. It is also well-known that how a dealer is managing and marketing their online inventory is imperative to their success (as well as so many lead providers and vendors). Joe Webb can train on the best practices of this ever-important skill. This is a provision that you can offer to your new (or existing) accounts as an additional program or as an added benefit to dealers.
As you know, many dealers simply do not have the knowledgeable staff in-house able to handle the work of a new implementation. Offering new accounts an in-store DealerKnows consultant will prove that you are thinking, first and foremost, of the dealer and will truly show your willingness to ensure success of your program.