Twitter has quickly replaced note taking for several auto industry training professionals. While in attendance at the various conferences (i.e. J.D. Power Internet Roundtable – #jdpairt or the 7th Digital Dealer Conference – #dd7), in-the-know internet experts are sharing blurbs from the many sessions with others online.
I was very pleased to see some acquaintances that attended my session had also shared with others a few of the talking points I discussed. Below, you will see both the tweets I posted myself about the Digital Dealer Conference as well as other posts from my industry friends that attended. I’ve placed the tweets aout my session in bold. Unlike Twitter, though, I will work from beginning to end. (I was going to call this Digital Dealer 7 Tweets since it was the 7th Digital Dealer Conference, but I realized people may think I am crazy since there are more than 7 tweets here. Oh, well.)
Sunday November 1st
RT @MyersAuto: In One Man Internet Dept presentation by my buddy Tim Jennings at #DD7. Same presentation as before but VITAL info 2:49 PM Nov 1st from Echofon
@dealerrefresh tell me about it. There has only been one session so far and the people who AREN’T here are whining. 2:49 PM Nov 1st from Echofon in reply to dealerrefresh
@zonewebb Yes…vital info. Plus Tim’s enthusiasm is contagious. #DD7 2:53 PM Nov 1st from Echofon in reply to zonewebb
Tim Jennings pimping ADM and Driving Sales as top free resources for small Internet departments. 3:18 PM Nov 1st from Echofon
Tim Jennings says Internet managers should have some skin in the game. #dd7 3:31 PM Nov 1st from Echofon
At Flemings steakhouse in Nashvile near Vanderbilt U with @wplayford and Chris Hanson 7:00 PM Nov 1st from Echofon
@zonewebb great to see you today at #DD7. 8:00 PM Nov 1st from Echofon in reply to zonewebb
Monday November 2nd
@VJnator speaking at #dd7 says you must obtain email addresses on every new customer. Demand it. It is your future’s success. 10:04 AM Nov 2nd from Echofon
@VJnator says choose your social environment wisely if you want to sell cars. Fish where the fish are. #dd7 10:17 AM Nov 2nd from Echofon
@sstapes talking about data hygiene applications for dealer CRMs at #dd7 11:07 AM Nov 2nd from Echofon
@sstapes Are you tracking your customers’ needs and their communications? #dd7 11:25 AM Nov 2nd from Echofon
RT @dealerrefresh: RT @DealerADvantage: 31% of leads go unanswered; average response time is 5.4 hours. #dd7 11:25 AM Nov 2nd from Echofon
#dd7 Learn how to properly recruit, interview, orientate and train new hires for the Internet Dept. My comedic session Tuesday @ 9:30am 11:34 AM Nov 2nd from Echofon
@zonewebb Looking fwd to the session and your funny videos. #dd7 12:09 PM Nov 2nd from UberTwitter in reply to zonewebb
FINALLY a world class presention at #DD7 by @drivingsales 5:22 PM Nov 2nd from Echofon
RT @ggarvin: Your website is not marketing! No more than your rent is. – Jared Hamilton #dd7 5:23 PM Nov 2nd from Echofon
RT @arnoldtijerina: Random Comment heard in elevator about a session: “I’m not buying what he’s selling.” #dd7 7:21 PM Nov 2nd from Echofon
Tuesday November 3rd
Looking forward to @zonewebb Joe Webb speak today! His sessions are always entertaining as well as informative! It’s must see TV! #DD7 6:41 AM Nov 3rd from web
Speaking in just over an hour about how to find and keep Internet talent. Hope Paglia doesn’t go over on time, because I know I will.#dd7 8:13 AM Nov 3rd from Echofon
@ralphpaglia @ #dd7 says social networking should be called “people networking”. Claims it will be far bigger than the auto industry expects 8:44 AM Nov 3rd from Echofon
At #dd7 @ralphpaglia says the new currency is time, energy, and effort. Dedicating yourself to soc media a time-intensive investment 8:52 AM Nov 3rd from Echofon
Build a social network for your store so you can publish and control your content. #dd7 #paglia 8:55 AM Nov 3rd from UberTwitter
When your employees get excited about your social network, sales and service customers follow. #dd7 #paglia 9:01 AM Nov 3rd from UberTwitter
On social networks: “We don’t sell in our communities, we build relationships.” #dd7 #paglia 9:04 AM Nov 3rd from UberTwitter
Pay BDC agents on CSI to ensure they set qualified appointments.#dd7 #webb 9:43 AM Nov 3rd from UberTwitter
“It doesn’t matter what you know. It’s what you’re willing to learn.”#dd7 #webb 9:50 AM Nov 3rd from UberTwitter
@zonewebb: At #dd7 Joe laying out pay plan structure 4 dealers 2 try. Ties in 2 @drivingsales structure talk yestrday 9:50 AM Nov 3rd from txt
Everybody in your Internet dept has to know the mind of the Internet shopper. #dd7 #webb 9:54 AM Nov 3rd from UberTwitter
Thanks to Joe Webb for the Cars.com props in his Digital Dealer workshop. #dd7 #webb 9:55 AM Nov 3rd from UberTwitter
Resist on-the-spot hires. Make candidates earn a position on your team. #dd7 #webb 10:05 AM Nov 3rd from UberTwitter
@drivingsales @dealerrefresh @zonewebb: At #dd7 Joe Webb covering 5 step interview process- including appearance 10:09 AM Nov 3rd from txt
Use open-ended questions in job interviews. You want to hear creativity in candidate’s thinking. #dd7 #webb 10:13 AM Nov 3rd from UberTwitter
RT @sburges2: @zonewebb: At #dd7 Joe says one focus,”If I were this customer, what would I want?” 10:18 AM Nov 3rd from Echofon
RT @DealerADvantage: Use vendors for Internet dept employee referrals. #dd7 #webb 10:18 AM Nov 3rd from Echofon
Listening to @zonewebb at #DD7. One of the best presentations of the event. 10:24 AM Nov 3rd from Echofon
Celebrate new hires to welcome them to the dealership. #dd7#webb 10:28 AM Nov 3rd from UberTwitter
Spiff your employees to find errors or problems with your Web site.#dd7 #webb 10:30 AM Nov 3rd from UberTwitter
@DealerADvantage Thanks for all the kind posts. Amazing turnout! 11:11 AM Nov 3rd from Echofon in reply to DealerADvantage
@sburges2 Thanks for all the kind posts. You were my go-to person out there. Everytime I looked you were nodding in agreement. 11:14 AM Nov 3rd from Echofon in reply to sburges2
@sburges2 And thanks for sticking with it even though it was packed and standing room only. Or in your case, floor sitting only. 11:15 AM Nov 3rd from Echofon in reply to sburges2
RT @zonewebb: @VJnator says choose your social environment wisely if you want to sell cars. Fish where the fish are.#dd7 (Thank You JOE) 11:25 AM Nov 2nd from moTweets
@zonewebb #dd7 Best superhero costume goes to Joe Webb 11:36 AM Nov 3rd from TwitterBerry
Avoid price in walkaround video so you don’t have to redo when car ages. #dd7 #tim_jennings 12:08 PM Nov 3rd from UberTwitter
Uncheck “include related videos” on YouTube to make your videos stand alone in the player. #dd7 #twip #tim_jennings 12:15 PM Nov 3rd from UberTwitter
RT @automotiveseo: @zonewebb #dd7 Best superhero costume goes to Joe Webb—-Awesome. Thanks for everything Brian. 12:32 PM Nov 3rd from Echofon
Use factory certification as a sales tool, not a closing tool. #nrc_09#twip 1:46 PM Nov 3rd from UberTwitter
Multiple photos and descriptive sell copy increase contacts from car buyers. #nrc_09 2:13 PM Nov 3rd from UberTwitter
RT @joe4pres Mitch Golub – process is more important than any marketing you can do #nrc_09 3:40 PM Nov 3rd from web
Just finished judging the homenet karioke contest with @zonewebb Tim Jennings #dd7. Video to be posted on drivingsales.com soon 10:53 PM Nov 3rd from TweetDeckdealerrefresh
THE BENEFIT OF THE PRESENTATION I GAVE? Check out my last tweet
zonewebb I’m putting together a ton of proposals for dealers ready to take the next digital step. Thanks #dd7 4 days ago from Echofon
To view the presentation I gave at the 7th Digital Dealer Conference in Nashville (as well as many other presentations I’ve given), check them out at http://slideshare.net/zonewebb
Tags: auto industry conferences, conference tweets, dd7, dd8, dealerknows consulting, digital dealer 7, Digital Dealer Conference, joe Webb, twitter