Virtual Dealer Training

 

Let one of our Virtual Internet Directors strengthen your BDC and Internet Department

 Simply put, we manage your Internet Department off-site with Daily/Monthly, revolving, virtual training and metrics evaluation.   (3-month and 6-month VID training packages available.)
Includes all best-in-class DealerKnows Templates, Processes, and Scripts provided

As part of the Virtual Dealer Training  program, we:

  • Review internet correspondence to ensure best practices are being employed.

  • Mystery shop your dealer and its two closest competitors weekly to determine pricing strategy on top 4 models.

  • Listen to recorded inbound phone calls (if available).

  • Police the Metrics and Ratios to make sure no lead goes unanswered and all vehicles are properly advertised.

  • Provide unaltered, unbiased reports from the CRM/ILM and consistently implement new strategies to better increase customer response and appointment ratio.

  • Hold Daily Calls and Virtual/Video training to your on-site Internet Department staff.

  • Train on the Best Practices of Online Inventory Management, Marketing, and Advertising.

 THIS ISN’T A VIDEO PRESENTATION FOR YOUR TEAM.  THIS IS INTERACTIVE LIVE TRAINING AND COACHING. 

Learn more by visiting http://virtualdealertraining.com

Virtual Internet Director program can begin or culminate with an on-site training