Virtual Dealer Training
Let one of our Virtual Internet Directors strengthen your BDC and Internet Department
Simply put, we manage your Internet Department off-site with Daily/Monthly, revolving, virtual training and metrics evaluation. (3-month and 6-month VID training packages available.)
Includes all best-in-class DealerKnows Templates, Processes, and Scripts provided
As part of the Virtual Dealer Training program, we:
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Review internet correspondence to ensure best practices are being employed.
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Mystery shop your dealer and its two closest competitors weekly to determine pricing strategy on top 4 models.
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Listen to recorded inbound phone calls (if available).
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Police the Metrics and Ratios to make sure no lead goes unanswered and all vehicles are properly advertised.
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Provide unaltered, unbiased reports from the CRM/ILM and consistently implement new strategies to better increase customer response and appointment ratio.
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Hold Daily Calls and Virtual/Video training to your on-site Internet Department staff.
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Train on the Best Practices of Online Inventory Management, Marketing, and Advertising.
THIS ISN’T A VIDEO PRESENTATION FOR YOUR TEAM. THIS IS INTERACTIVE LIVE TRAINING AND COACHING.
Learn more by visiting http://virtualdealertraining.com